Telemet Orion Installation Instructions

Please note that in order to install Telemet Orion, a user must have sufficient user rights to install software on their computer. If you are unsure whether you have sufficient rights, please consult your IT group before proceeding.

(If you are installing Telemet Finance Lab, click here for instructions)

NOTE:  IF you are an existing client and installing Telemet Orion on a new computer, click here for instructions on how to back up your settings or replicate user desktop settings.

1. To begin the download process, click on the telemet_orion82.exe link below. When prompted choose to "Save" the file to your computer (do not run it from the website). Save the file anywhere on your hard drive but make note of the location.  

Telemet Orion (v8.2.6.7) 9/4/20

2.  Close Microsoft Excel.

3.  After the browser reports the file has finished downloading to the computer, either choose "Run" from the prompt or locate the downloaded file and double-click on it.

4.  Follow the prompts during the installation, and we recommend that you use the default choices.

(You will be prompted to indicate whether you wish to install TeleVista. TeleVista is an optional program that links Telemet data to Advent Axys or Advent APX. If you have a TeleVista ID and use Axys or APX you can choose to install it.)

5.  After the installer reports that the setup is complete, you will see a Telemet Orion icon on your desktop. Double-click it to launch Orion.

6.  The first time Telemet Orion is run you will be prompted for your Login ID and Password. Enter them and choose OK.

7.  You will also be asked if you want to log on to the server. Choose Yes. Telemet Orion will then load and you will be able to work with the default screens and workspaces.

 

  • If you are setting up multiple terminals with Telemet in your organization, you may wish to replicate the user customizations from one desktop to another.  For detailed instructions on how to copy the user setup, click on the button to the left.

  • If you have questions about how to use Telemet Orion please contact Telemet's Client Services group by calling 1-800-368-2078, sending an email to support@taquote.com or by clicking on the Live Chat link from this page or any Telemet Orion window.

  • If you do not have a Telemet Orion Login ID and Password please contact Telemet Sales at 1-800-368-2078 or sales@taquote.com

 

Telemet Orion Upgrade Instructions

(If you are upgrading Telemet Finance Lab, click here for instructions.)

 

  1. Close Telemet Orion and Microsoft Excel.

  2. Click on the Telemet Orion link telemet_orion82.exe to download the software. Make sure you save the file to your computer and note the location it is saved to.

  3. Once the file has downloaded, run the installation (by right-clicking on the file and choosing Run As Administrator) to begin the upgrade. Click Next on the welcome screen.

  4. Choose ‘Standalone – Update Program Only’ as the installation type. Click Next.

  5. Confirm that the listed ‘Destination Location’ is the correct current location of Orion. Click Next.

  6. Choose to install or not install TeleVista and other optional files and then click Next.

  7. Confirm the summary of the install settings and click Next to begin the upgrade. All customized Orion screens and files will be backed up to the /Telemet/Orionbkp folder as part of the process.

  8. Click Finish.

 

If you need any assistance with downloading, installing or upgrading Telemet Orion, please contact Telemet Client Services at 1-800-368-2078, via chat,  or email support@taquote.com.

 

800-368-2078

901 N. Pitt St.  Alexandria, VA 22314

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